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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Stranraer

Pharmacy Weight Loss Stranraer | GPhC Registration No. 9012511 | Effective: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Stranraer is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) providing weight loss consultations and prescription services to patients in Stranraer and the surrounding UK region. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

Our services are available to individuals who meet all of the following criteria:

We reserve the right to decline any application where patient safety may be at risk. Our clinical team has the final authority on eligibility.

3. Prescriptions

All prescription medications dispensed through Pharmacy Weight Loss Stranraer are issued only following a clinical assessment by a qualified pharmacist independent prescriber. No prescription will be issued automatically.

You must provide complete and truthful information during your consultation. Providing false or misleading medical information may result in your account being suspended and could pose serious risks to your health.

Prescriptions are valid for the period specified on the prescription document. Repeat prescriptions are subject to ongoing clinical review and are not guaranteed.

We do not accept prescriptions issued by third parties for fulfilment through our service.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices include the cost of the consultation, medication, and standard delivery where applicable. Prices are displayed inclusive of VAT where applicable and are subject to change without prior notice.

We do not offer credit or deferred payment arrangements.

5. Delivery

Once your order has been clinically approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery times may vary due to postal or courier delays outside our control.

Medications are dispatched in discreet, secure packaging. A signature may be required upon delivery. If you are not available to receive your order, a redelivery or collection arrangement will be made by the courier.

We are not liable for delays caused by third-party delivery services, adverse weather, or events beyond our reasonable control.

6. Cancellations and Refunds

You may cancel your order before it has been clinically approved and dispatched. To cancel, contact us immediately by email or telephone.

Once a prescription has been generated and the medication dispensed, we are unable to accept returns or issue refunds, as prescription medicines cannot be resold under UK law.

If your order is declined following clinical review, a full refund of the medication cost will be issued. Consultation fees, where charged separately, are non-refundable once the assessment has been completed.

Refunds will be returned to the original payment method within 5–10 business days.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It does not replace consultation with a qualified healthcare professional.

Weight loss medications carry potential side effects and risks. You are encouraged to read all patient information leaflets supplied with your medication and to seek urgent medical attention if you experience any adverse reactions.

We do not accept liability for any harm arising from the misuse of prescribed medications or from inaccurate information provided during your consultation.

8. Data Protection

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services and will not be sold to third parties.

We aim to respond to all data-related enquiries, including subject access requests, within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact Pharmacy Weight Loss Stranraer through the details provided on our website. We are committed to resolving any concerns promptly and professionally.