Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Stranraer | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Stranraer is a GPhC registered online pharmacy weight loss clinic serving patients in Stranraer and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following categories of personal information:

Identity data: full name, date of birth, gender
Contact data: email address, phone number, billing and delivery address
Health data: medical history, current medications, weight, BMI, and other clinical information required to safely provide weight loss treatment
Payment data: transaction details (we do not store full card numbers)
Technical data: IP address, browser type, device information, and website usage data

Health data is classed as special category data under UK GDPR. We process this data only with your explicit consent and where it is necessary to provide safe and appropriate pharmacy services.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and dispense medication safely
To process orders and arrange delivery (typically within 1 working day of pharmacist approval)
To communicate with you regarding your treatment, orders, or any clinical concerns
To maintain accurate pharmacy records as required by law and GPhC standards
To comply with our legal and regulatory obligations
To improve our website and services

We will never use your data for unsolicited marketing without your explicit consent. You may withdraw consent at any time by contacting us.

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: necessary for the website to function correctly
Analytics cookies: to understand how visitors use our site, helping us improve our services
Preference cookies: to remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect website functionality.

4. Third Party Sharing

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

Delivery providers: your name and delivery address are shared with our courier to fulfil your order
Payment processors: to securely handle transactions
Healthcare providers: with your consent, or where clinically necessary, we may liaise with your GP or other healthcare professionals
Regulatory bodies: where required by law, such as the GPhC, NHS, or law enforcement agencies

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

5. Data Retention

We retain pharmacy and health records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where legally required. Payment records are retained for 7 years for financial compliance purposes. Once the retention period expires, data is securely deleted or anonymised.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our systems use encryption and secure access controls. Only authorised staff and our registered pharmacist can access your health records.

7. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. You also have the right to withdraw consent at any time without affecting any lawful processing carried out prior to withdrawal. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Stranraer
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.